Project Description

Product Complaint

Company to the customer complains about and good measures.The work on visiting and complaints from customers are done well.The company has established a related institution,procedure and record to deal with complaints for quality and adverse effect.Countermand and recall of the unqualified products are done in time.Immediate action to analyze the reasons of quality problem is taken,and improvements suggestion and preventive measures will be given on due.

There are distribution records for every batch of finished products.According to the description record we can know the related information of each drug.In order to strengthen the company’s intelligence and internal control, formulate the related complaints system,in strict accordance with the provisions of the state on the legal system. Customers can rest assured use and supervision,to ensure the realization of the target of the management company and the company sustained, stable and healthy development.